1. Acceptance & scope

By creating an account, signing into, or using HazardLink (the “Service”) you accept these Terms. The Service is provided by HazardLink (“we”, “us”), a Swedish entity. If you do not accept these Terms, do not use the Service.

2. Beta-status disclaimer

The Service is in beta. Specifically:

The dangerous-goods rule corpus is in active buildout — rules carry explicit provenance.status (draft / verified) and the engine surfaces caveats for any verdict resting on draft rules.
IMDG and IATA chunks are paraphrased from public proxy sources (UN Model Regulations + CTU Code) — they are not verbatim licensed text.
Generated documents (DGD, ADR transport doc, packing list) are watermarked “BETA — Verify with primary regulation”.
The current readiness state is published at /readiness.

This means the Service does not replace a certified DGSA, does not guarantee compliance, and does not issue legally-binding determinations.

3. Your responsibility for compliance

The full liability disclaimer (which this section summarises and which cannot be dismissed or white-labelled away) is published at /legal/liability. You acknowledge and agree that:

All compliance decisions remain your responsibility. The Service provides guided suggestions backed by primary sources; you decide what to ship.
You will verify any Service output against the primary regulation (ADR, IMDG, IATA DGR, CFR-49, RID, UN Model) before relying on it for an actual shipment.
For high-stakes shipments (Class 1 explosives, Class 7 radioactive, high-consequence substances) you will involve a certified DGSA.
You will accurately represent the goods being shipped — knowingly misclassifying dangerous goods to obtain a more permissive verdict is grounds for immediate account termination.

4. Limitation of liability

To the maximum extent permitted by law: the Service is provided as is without warranties of any kind, express or implied. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from your use of the Service. Our total aggregate liability for any direct damages is limited to the fees you have paid us in the 12 months preceding the event giving rise to the claim, capped at €1 000.

You agree to indemnify and hold us harmless from any third-party claims arising from your use of the Service, including claims from regulators, customers, or carriers.

5. Subscription tiers & cancellation

During the free pilot the Service is provided free of charge with a usage cap; giving feedback is the counter-commitment for free use. The plans and their limits are described on our pricing page — the single source of truth for tiers — and, once available for purchase, paid plans are monthly subscriptions billed via Stripe. You can cancel at any time from your billing page; access continues until the end of the current billing cycle. We do not pro-rate refunds for partial months.

Pilot participants receive the loyalty discount stated on the pricing page for one year once paid plans open; that discount survives later price revisions during its term. We reserve the right to revise pricing for new sign-ups.

6. Acceptable use

You will not: (a) reverse-engineer, scrape, or attempt to circumvent the Service's rate limits; (b) use the Service to produce declarations for goods you do not actually ship; (c) share account credentials across organizations to avoid per-org subscription fees; (d) submit content that is unlawful, harmful, or violates third-party rights.

7. Termination

We may suspend or terminate your access for material breach of these Terms with reasonable notice (or immediate notice for security or legal reasons). Upon termination you may export your data for 30 days, after which it may be irreversibly deleted.

8. Governing law

These Terms are governed by Swedish law. Disputes will be resolved in the Stockholm District Court (Stockholms tingsrätt) as the court of first instance.

9. Changes to these Terms

We may update these Terms by posting a revised version with an updated “Last updated” date. Material changes will be notified by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms: [email protected]